Validation & Verification Of Received Studies
Our ROC Agents Are very well-trained on dealing with all kinds of radiology modalities, imaging sequences and views, DICOM/HL7 protocols and have experience in dealing with different integrated and nonintegrated PACS/ RIS systems.
The ROC Agent Uses his knowledge and skills to review every set of images sent to the PACS and also review the faxed request sheets to make sure that patient information and study information are matching with the sent images before starting order entry.
The ROC Agent Enters an order on the RIS for every set of images on PACS and then assigns cases to radiologists according to their licensing, subspecialty expertise and availability.
Our ROC agents receive all incoming calls to our client teleradiology company including inquiries from facilities about their cases/reports, solving problems and relaying messages to the radiologists including any patient data or medical condition with full awareness of medical terminology including symptoms and diagnoses.
How can we serve you?
- Our ROC Agents can save your radiologists' time by viewing and validating all the coming images to make sure that the study is complete including sent number of images and also any required special views or reconstructions.
- Our ROC Services can be tailored to meet your needs according to your workflow protocols and hours of coverage.
- Our ROC is completely ready to provide 24/7 services to teleradiology companies and radiology groups and working in liaison with our Radiology Transcription service we can provide a full package of very cost-effective support services to our clients.
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